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Returns & Refunds Policy
90-Day Money-Back Guarantee
If you're not satisfied with your results, you may be eligible for a refund under our 90-day guarantee. To qualify, you must have used the product consistently for the full 90 days and submit date/time stamped before-and-after photos for our review. All 90-day guarantee claims must be approved by our team before a return or refund is processed.
30-Day Change of Mind
If you simply change your mind, you can return unused, unopened products within 30 days of delivery for a refund.
Return Conditions
🟪 All returns must be approved before being sent back. Please contact us first.
🟪A $15 restocking fee applies to all approved returns and will be deducted from your refund.
🟪Shipping charges are non-refundable.
🟪Change-of-mind returns must be unused and in original, unopened packaging.
🟪Refunds are processed to your original payment method once your return is received and inspected.
Refunds Will Not Be Issued For
🟪 Products used beyond the applicable return window without an approved 90-day guarantee claim
🟪Change-of-mind returns on opened, used, or damaged products.
🟪Products purchased from unauthorized third-party retailers or resellers.
🟪Misuse, improper storage, or failure to follow included usage instructions.
🟪90-day guarantee claims submitted without the required timestamped before-and-after photos, or without prior approval
Faulty or Damaged Items
If your item arrives faulty, damaged, or incorrect, contact us with delivery with photos of the issue. Approved faulty claims will be replaced or refunded in full, including original shipping costs.
Order Cancellations
Orders can only be cancelled before dispatch. Once an order has shipped, it cannot be cancelled and will need to be handled through our standard return process.
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