Yes — every kit includes sterile, single-use components and full usage instructions. Sterility and following the included protocol are essential for safe use.

LX-1 is built for firmness and collagen support, LX-2 for barrier recovery and calming, and LX-3 for tone, brightness, and texture (glass skin). Check our product pages for a full breakdown of each.

Yes of course, depending on how many treatments you purchase, if you'd like to different formulas, just contact us after you purchase with your order number and preference. i.e 2 treatments LX-1 Collagen Building and 2 treatments LX-2 Skin Repair.

We recommend once every two weeks for enough recovery time and to maximise results.

We offer a 90-day money-back guarantee (requires 90 days of use and approved before/after photos) and a 30-day change-of-mind return for unused products. See our full Returns Policy for details.

Contact us with your order number and photos of the issue as soon as possible, and we'll sort out a replacement or refund.

Orders can be changed or cancelled only before they've been dispatched. Once shipped, they can't be cancelled or redirected.

Not currently, but we can make exceptions if you're willing to pay the shipping fee, contact us for a quote.